Privacy Policy — DronGuard

DronGuard (“we”, “our”, “us”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use the DronGuard mobile application and related services.

1. Scope

This Policy applies to the DronGuard mobile application, related backend services, and any associated web dashboards or cloud services.

2. Information We Collect

2.1 Information You Provide

• Account information (name, email address, phone number, organization, if applicable)
• Login credentials (encrypted)
• Support requests and communications
• Configuration settings (alerts, geofences, mission parameters)

2.2 Automatically Collected Information

• Device information (device model, OS version, app version)
• Usage data (features accessed, timestamps, session data)
• Crash logs and diagnostics

2.3 Location Data

DronGuard may collect location data when necessary for operational features such as:

• Real-time monitoring
• Geofence alerts
• Incident reporting

Location access may include foreground and, if enabled by you, background location. You can disable location permissions at any time in your device settings.

2.4 Media and Evidence Data

If enabled, DronGuard may process:

• Photos, video, or audio recordings
• Metadata (timestamp, location, mission ID)
• Detection results generated by analytics systems

2.5 Permissions

Depending on enabled features, the app may request:

• Camera access
• Microphone access
• Location access
• Storage access
• Notification permissions
• Bluetooth or network permissions

3. How We Use Information

• Provide and maintain core functionality
• Send alerts and notifications
• Improve performance and stability
• Provide customer support
• Comply with legal obligations

4. Legal Basis

We process data based on your consent, the necessity of providing services, legitimate business interests, or compliance with legal requirements.

5. Sharing of Information

We may share information with:

• Service providers (cloud hosting, analytics, messaging providers)
• Your organization (if you use an enterprise account)
• Authorities if legally required

We do not sell personal data.

6. Advertising

DronGuard does not display third-party advertisements. If advertising tools are integrated in the future, this policy will be updated accordingly.

7. Data Retention

We retain data only as long as necessary for operational or legal purposes. You may request deletion of your account and associated personal data, subject to legal or contractual limitations.

8. Security

We implement technical and organizational measures to protect your data, including encrypted communications and access controls. However, no method of transmission is completely secure.

9. International Transfers

Your data may be processed in countries outside your residence. We implement safeguards to ensure lawful transfers where required.

10. Children's Privacy

DronGuard is not intended for use by children under 13. We do not knowingly collect personal data from children.

11. Your Rights

You may have the right to:

• Access your personal data
• Request correction or deletion
• Withdraw consent
• Object to certain processing

12. Contact Information

If you have questions regarding this Privacy Policy, contact us at:

Email: sistemas@dronguard.com
Company: DronGuard
Location: Mexico City, Mexico

13. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted within the application or on our official website.